In
order to overcome the immobility of desktop PCs and the high
price tag of alternatives such as laptops, Point Asia Dot
Com is offering sales a force management application on personal
digital assistants or PDAs. The PDA-based application allows
sales personnel to perform regular sales activities on palm-sized
devices. The application which we call Mobile Sales Force
Management comes with featured modules that will ease the
efforts of sales personnel and increase effectiveness in building
customer relationship.
The Sales Force Management solution is composed of several modules including:
Product Information Management:
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Figure 1: A sample from product information page
List: - listing of product information
in order of importance (according to specific requirements
of each customer), e.g. product code, product description,
package size or unit code, unit price, etc.
View: - viewing details of product selected. The details may include price, quantity, etc.
Edit: - each record can be edited or new records can be added.
Data Setting: - products can be grouped into categories according to type or brand name. New categories can be defined.
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Customer Database Management:
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Figure 2: A sample from customer database page
List: - listing of customer information
in order of importance (according to specific requirements
of each customer), e.g. by name, address, credit line,
and account receivables.
View: - viewing details of each customer.
Edit: - adding, editing, and deleting
can be easily done.
Data Setting: - customers can be arranged into groups.
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Sales Order Management:
The module
acts as an integration point for various modules and databases.
The module is the interface for the salesperson to interact
with his/her customer. The module includes:
List: - listing of sales orders which can be sorted according to requirements.
Edit: -
new entries can be added, and old entries edited. Once the
customer list is troggered, the module will display a list
of names from the customer database management module. Similarly,
when checking the product, the module will retrieve information
from the product information management module.
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Figure 3: A sample from sales ordering page
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*** Note that orders can be edited or
deleted before synchronization occurs.
Product Promotion:
In some cases,
the user may want information on product promotion. This module
will tie in to the product information management module.
The module will be designed according to the specific requirements
of each user companyin line with the various promotional campaigns
during a given fiscal year.
The basic components of product promotion include:
Promotion
header: - titles which include promotion numbers
and promotion descriptions.
Promotion
details: - type of promotion (special discounts,
gifts, or discount percentage) promotion numbers, promoted
items, product IDs, quantities, package sizes, and prices.
Bill Collection:
This module
is useful when a sales agent collects payments from his/her
customer as it can will records and outstanding payments of
each customer.
Billing
header: - include billing numbers, dates, amounts,
and VAT.
Billing
details: - payment methods(by check or cash), check
numbers, etc.
Sales Identification:
Username and password authentication and sales information can be selected.